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Lucky 3PL needed reliable dispatch support to manage daily truck operations while allowing management to focus on customers and growing the business.
TBI provides dedicated dispatch support, handling load searching, broker communication, rate negotiation, driver dispatching, pickup and delivery scheduling, TMS updates, shipment tracking, POD collection, detention follow-up, and daily driver communication.
Our team works directly with drivers throughout the day, monitoring each load from pickup to delivery and handling issues as they arise.
Lucky 3PL has a dedicated back-office dispatch team supporting its daily fleet operations without the need to manage the entire dispatch workload internally.
As trucking operations grow, managing invoices, expenses, driver settlements, and payments can become a significant administrative workload.
TBI supports YHL Trucking with its day-to-day accounting operations, including accounts payable and receivable, customer invoicing, driver settlements, expense tracking, bank reconciliation, payment follow-up, and financial record management.
Our team organizes the accounting information coming from daily trucking operations and keeps the financial records updated.
YHL Trucking has a dedicated accounting support team handling routine financial work, helping management maintain better visibility over revenue, expenses, driver settlements, and outstanding payments.
Freight forwarding requires constant coordination between customers, overseas agents, carriers, customs brokers, warehouses, and trucking companies. Managing every shipment internally can create a heavy operational workload.
TBI acts as an extension of Mountain Rain Logistics’ operations team, supporting shipment booking, document preparation and checking, shipment tracking, arrival updates, customs coordination, trucking arrangements, warehouse coordination, and customer communication.
Our team follows shipments through each stage and communicates with the appropriate parties when an issue, hold, delay, or document deficiency occurs.
Mountain Rain Logistics gains an experienced back-office operations team that can handle the daily shipment workload while its management team focuses on customers, sales, and business development.
Arrival Enterprise needed support managing both its warehouse fulfillment activities and the accounting work behind its daily operations.
TBI supports the warehouse operation by monitoring inbound cargo and pre-alerts, estimating upcoming cargo volume, organizing outbound shipments, and determining the appropriate delivery method.
Depending on the shipment, our team coordinates long-haul trucking, local delivery, UPS, or FedEx, while keeping shipment information and delivery status updated.
At the same time, TBI provides accounting support including invoicing, expense management, accounts payable/receivable, reconciliation, and financial record keeping.
Arrival Enterprise has one integrated back-office team supporting both warehouse fulfillment and accounting, reducing the need to manage these functions separately.
DW Logistics was looking to develop more stable transportation opportunities through dedicated lanes and long-term customer relationships.
TBI assisted with identifying and consolidating freight opportunities, reviewing lane requirements, coordinating with customers and carriers, and supporting the negotiation and contracting process for dedicated lanes.
Once the lane was established, our team could also assist with the ongoing operational coordination and communication required to keep the dedicated service running smoothly.
DW Logistics was able to build a more structured approach to dedicated-lane opportunities, creating a foundation for long-term transportation contracts and recurring freight volume.
Houston drayage operations require constant attention to port hours, container availability, terminal procedures, driver schedules, and empty returns. Managing these activities throughout the day can be demanding for a trucking company.
TBI provides full drayage dispatch support, managing container availability checks, port hours, driver dispatching, pickup and delivery scheduling, terminal coordination, empty return schedule, container tracking, detention and demurrage follow-up, and customer updates.
Our dispatchers understand the day-to-day requirements of Houston port operations and work directly with drivers to keep containers moving.
Sega Trucking has a dedicated dispatch team handling the daily coordination behind its Houston drayage operation, allowing management to focus on fleet management, customers, and growing the business.
Whether you need dispatch, freight forwarding, port drayage, warehouse, accounting or HR support, TBI can work as an extension of your existing team.
