TBI LOGISTICS SOLUTIONS

Your Back Office.
Our Expertise.

TBI provides reliable BPO, back-office and operational support for the U.S. logistics industry, helping trucking companies, freight forwarders, warehouses and port drayage operators manage dispatch, accounting, shipment coordination, documentation, customer service and HR more efficiently.

Dispatch Support

Helping manage daily trucking and driver operations.

Accounting

Reliable financial and administrative support for logistics businesses.

Freight Forwarding

Operational support for U.S. import and export shipments.

Collaborative Logistics Planning Meeting
Logistics Operations Planning Desk
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Client Satisfaction

ABOUT TBI LOGISTICS SOLUTIONS

Built to Support Your Daily Operations

With operations in the United States, Malaysia and the Philippines, our team works as an extension of your business—helping reduce administrative workload, improve operational efficiency and allow your team to focus on growing the business.

“You manage the business. We manage the work behind it. “

Our Services

Back-Office & Operational Support for the Logistics Industry

Our experienced teams support the daily work behind trucking, freight forwarding, warehouse and logistics operations.

Accounting

Bookkeeping, invoicing, accounts payable and receivable, driver settlements, reconciliation and financial reporting support.

Freight Forwarding

Support for shipment coordination, documentation, customs follow-up, carrier communication, warehouse coordination and customer updates.

trailer, Construction, crane truck, lorry, tow truck, truck

Long Haul Trucking

Dispatch support covering load management, driver communication, appointment scheduling, shipment tracking and POD follow-up.

Port Drayage

Container tracking, terminal appointments, driver coordination, empty returns, detention follow-up and customer status updates.

Warehouse

Support for inbound and outbound cargo, pre-alert monitoring, delivery planning, transportation coordination and shipment status management.

Human Resources

Driver recruitment support including candidate sourcing, initial screening, document verification, qualification checks and interview coordination.

Satisfied Customer With U.S.

WHO WE SUPPORT

Supporting Businesses Across the U.S. Logistics Industry

TBI works with different types of logistics businesses, providing practical back-office and operational support based on their daily needs.

Trucking Companies

Support for dispatch, drivers, loads and daily fleet operations.

Freight Forwarders

Operational support for shipments, documentation and coordination.

Port Drayage Operators

Support for containers, appointments, drivers and terminal activities.

Warehouses

Back-office support for inbound, outbound and delivery coordination.

Logistics Businesses

Flexible operational and administrative support across day-to-day logistics functions.

WHY CHOOSE TBI

More Than an Outsourcing Provider

TBI is not simply an outsourced staffing provider. Our goal is to become part of your logistics back-office operation and take responsibility for the actual work required to support your business.

Logistics-Focused Experience

Practical experience supporting the daily needs of U.S. logistics operations.

Flexible Support

Start with one function and expand support as your business grows.

Hands-On Operational Support

Our team works directly with your daily processes and operational tasks.

Built Around Your Business

Our people and processes adapt to your operational requirements.

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Core Service Areas
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Global Locations
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Operational Support

U.S.

Logistics Industry Focus

Our Case Studies

Real Support for Real Logistics Operations

At TBI Logistics Solutions, we do not simply provide staff—we become part of our clients’ operations.
Our teams work directly with trucking companies, freight forwarders, warehouses and logistics businesses to handle the daily work behind the scenes.

Lucky 3PL Inc. — California

Trucking | Dispatching Services

Dedicated dispatch support for loads, drivers, scheduling, shipment tracking and daily fleet operations.

YHL Trucking — California

Trucking | Accounting Services

Accounting support for invoicing, expenses, driver settlements, reconciliation and financial record management.

Mountain Rain Logistics — California

Freight Forwarding | Operational Support

Support for bookings, documentation, shipment tracking, customs coordination and customer communication.

Arrival Enterprise — New Jersey, USA

Warehouse Fulfillment & Accounting

Integrated support for inbound cargo, outbound shipments, delivery coordination and accounting operations.

DW Logistics LLC — Georgia

Dedicated Lane Development & Operations

Support for freight opportunities, lane requirements, customer coordination, negotiations and ongoing operations.

Sega Trucking — Houston, TX

Port Drayage | Full Dispatching Services

Drayage dispatch support for containers, drivers, terminal coordination, empty returns and shipment tracking.

CLIENT TESTIMONIALS

What Our Clients Say

Hear from logistics companies that rely on TBI for dependable back-office and operational support.

Lucky 3PL Inc. — California Trucking, Dispatching

“Before working with TBI, our management team was spending too much time dealing with daily dispatch work and driver communication. TBI took that workload off our hands. Their dispatchers handle our loads, communicate with brokers and drivers, monitor shipments, and follow up on issues throughout the day. What we appreciate most is that they don't just dispatch the truck and disappear—they stay involved until the load is delivered. TBI has become a reliable part of our operation, and that's why we continue working with them.”

Ryan Yuan CEO of Lucky 3PL

YHL Trucking — California, Accounting Services

“Keeping up with trucking accounting while running the daily operation was becoming a real burden for us. TBI took over a large part of that workload, including invoicing, expenses, driver settlements, and payment follow-up. Their team understands trucking, so we don't have to spend time explaining every detail of our operation. The biggest difference is that our accounting is now much more organized and we have better visibility into our numbers. TBI has saved us a lot of time, which is the main reason we continue to rely on their team.”

Lihua Owner of YHL Trucking

Mountain Rain Logistics — California, Freight Forwarding Operations

“As our shipment volume increased, keeping up with every booking, document, carrier, warehouse, customs, and customer follow-up became difficult for our in-house team. TBI helped us solve that problem by becoming an extension of our operations department. Their team follows shipments closely and handles the communication and follow-up needed to keep things moving. When there is a delay or an issue, they don't wait for us to find out—they follow up and help resolve it. That level of support has made a real difference to our operation, and it is why we continue working with TBI.”

Peter Wu Operation Manager of Mountain Rain Logistics

Arrival Enterprise — New Jersey, Warehouse Fulfillment & Accounting

“We needed help with more than just warehouse work. Our biggest challenge was keeping inbound cargo, outbound fulfillment, transportation, and accounting organized at the same time. TBI was able to support all of these areas with one team. They monitor incoming cargo, plan outbound shipments, coordinate trucking and UPS/FedEx deliveries, and also keep our accounting work under control. Having one team that understands both our warehouse and back-office needs has saved us a tremendous amount of time. TBI has become an important part of our daily operation, and we continue to depend on them as our business grows.”

Jack General Manager of Arrival Enterprise

DW Logistics LLC — Georgia , Dedicated Lane Development

“We wanted to develop more stable dedicated-lane business, but finding the right opportunities and managing the communication and contracting process took a lot of time. TBI helped us organize the process from the beginning, including consolidating freight opportunities, reviewing lane requirements, communicating with customers and carriers, and supporting contract negotiations. They helped turn what was a scattered process into something much more structured. Their understanding of transportation and their willingness to stay involved after the initial setup is what makes TBI valuable to us. We continue working with them because they help us identify and build opportunities that we can actually operate.”

Lily H DW LOGISTICS

Sega Trucking — Houston, TX , Full Drayage Dispatching

“Houston port drayage can be difficult to manage when you are dealing with container availability, appointments, drivers, terminals, and empty returns all at the same time. TBI took over our day-to-day dispatch coordination and gave us a team that understands how the Houston port operation actually works. They check container status, arrange appointments, dispatch drivers, follow up on empty returns, and stay on top of problems until they are resolved. The biggest value for us is that we no longer have to chase every container and every appointment ourselves. TBI has made our dispatch operation much more manageable, and that is why we continue to use their team.”

Steven Manager of Sega Trucking